Thanks for purchasing our products (or subscribing to our services) at our website operated by Aentropy LLC ("us", 'we", "our").
We offer a full money-back guarantee for most purchases made on our website. If you are not satisfied with the product that you have purchased from us and no solution is possible, you can get your money back. For the vast majority of our available products you are eligible for a full reimbursement within 30 calendar days of your purchase. Further details are outlined in our FAQ.
After the 30-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to notate damage on shipments before signing for the delivery. After the delivery our customers should try the product (or service) in the first few days after their purchase to ensure it fits your needs.
If you have any additional questions or would like to request a refund, feel free to contact us.